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Pricing Policy

Quantity discount: Almost every item we sell has three price points. One for a single piece, one for a pack of 10 and one for a pack of 100. Hardware usually also has a 50 piece price. First, we want you to know that the price for one is very high. Quite simply, going to get one of an item to pack for an order is simply too labor intensive. If you really need one, you can buy it, but you will be spending too much. Usually, 6 at the "each" price equals the price of a 10-pack.

The price for 100 is, naturally, less than the price for 20 10-packs. Our hardware and fasteners are sold in pre-packs. We have the factory package in 100 packs (or 1000 packs for small fasteners), and can offer you the best price on that quantity. When you order a 10 pack, we hand count out of 100 packs, therefore, there is a slightly greater charge than for the 100 packs. We regret that we cannot offer lower pricing on uneven quantities (like 120) as it doesn't negate the need for us to manually break down 100 packs.

Minimum Orders: We don't have one. Please bear in mind, however, that shipping and insurance gets added on, and that single D ring is going to get real expensive. Also understand that all orders leaving our warehouse must be insured, and if there are insurance charges added by the carrier, they will be added to your order. Priority mail includes $50 insurance, more is additional. First class does not include insurance, so there is an additional charge for insurance. Our insurance rates are slightly less than the post office's. We will always ship the least expensive way unless you instruct us otherwise (in your comments box at check out).

Shipping Time: Orders received by noon eastern time are shipped the same day. After noon, the following business day. We rarely have back-orders, but if we do, we'll let you know.

Credit Card "Name": Your credit card will read "Leather Creations", as will your shopping cart. Leather Creations is our main site, and the original site when we obtained our credit card processing.

Shipping Prices: Our cart is currently set up to estimate freight. We regret we cannot provide exact shipping costs in the cart, as we sell leather goods under the same cart, and leather products vary in weight each time an item is made. Therefore, your freight estimate may be a little off. We charge only the published FedEx or Mail charges. We often ship Priority Mail flat rate, which will usually be a bargain if your order will fit in the required US Postal Service boxes. If you need exact charges before shipping (for business purposes, or other reason), simply say so in your comments box, which appears during check out. We will email you a freight quote, and hold your order out of the system until you accept the rate.

Returns: Returns are gladly accepted on all goods (tools must be in new, unused, condition). We do not want, and don't have, unhappy customers. Just get an R/A number (instructions will be in your box - it's done on line). Any packages returned without an R/A number will be refused at our dock or post office. If a product was shipped by us in error, we will refund your cost of return freight and ship the correct merchandise at our expense. If you wish to return for other reasons, we will gladly refund the merchandise costs.

Hardware department   Tools department Dungeon hardware and accessories department


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